A well known manufacturer of corrugated paper products contacted a Pentalift distributor to review replacing a failed dock leveler. At this facility there are four shipping docks and one receiving dock. The receiving dock accommodates rolls of corrugate, the shipping docks accommodates the finished product. All of the original dock levelers were rated at the same capacity. The roll of corrugate paper weighs substantially more than pallets of the finished product. The heavier corrugated paper rolls overloaded the recieving dock leveler and resulted in the structural failure. After the Pentalift distributor completing a thorough application review and presented his recommendations the customer ordered the high capacity 120,000 lbs capacity dock leveler and the problem was solved.